Privacy Policy

Effective Date: May 2025
Website: https://www.georgebenson.co.uk
Company Address: Concept House, 23 Billet Lane, Hornchurch, Essex, RM11 1XP
Phone: 01708 454535
Email: info@georgebenson.co.uk

1. Introduction

George Benson Ltd (“we”, “us”, “our”) is committed to protecting your privacy and the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

By using our website or providing your information to us, you accept and consent to the practices described in this policy.

2. What Information We Collect

We may collect the following information from you:

  • Full name

  • Email address

  • Telephone number

  • Company name (if applicable)

  • Postal address

  • Service preferences

  • Enquiry and correspondence details

  • Website usage data (via cookies and analytics)

We collect personal data when:

  • You contact us via phone, email, or our website

  • You request a quote or use our services

  • You sign up to receive marketing or updates

  • You browse our website (via cookies or tracking pixels)

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries and provide quotations

  • To deliver our cleaning and building maintenance services

  • To manage our business relationship with you

  • To send service updates or important notifications

  • To send marketing communications if you have opted-in

  • To comply with legal or regulatory obligations

  • To analyse website usage and improve our services

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Our legitimate business interests

You may withdraw consent at any time by contacting us at info@georgebenson.co.uk.

5. How We Store and Protect Your Data

Your data is securely stored within the UK. We take appropriate technical and organisational measures to protect your personal data, including:

  • Restricted system access

  • Secure servers and software

  • Regular data backups

  • Staff training on data protection

We retain your data only as long as necessary for the purposes it was collected or to meet legal requirements.

6. Sharing Your Data

We do not sell or rent your data to third parties. However, we may share data with:

  • Trusted service providers who help us deliver our services (e.g. IT support, accountants)

  • Government bodies or regulators where required by law

  • Payment processors or contractors assisting with transactions

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where lawful)

  • Restrict or object to certain data processing

  • Request data portability

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: info@georgebenson.co.uk

8. Cookies and Website Analytics

Our website uses cookies and tracking technologies to improve user experience and analyse website traffic.

Cookies collect anonymous data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

You can control cookie settings in your browser. For full details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. We encourage you to check this page regularly to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:

George Benson Ltd
Concept House, 23 Billet Lane,
Hornchurch, Essex, RM11 1XP
Phone: 01708 454535
Email: info@georgebenson.co.uk

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